Your details.
Handled with care.

Who to contact

This policy covers the Vantage Link Solutions website and its enquiry form. For enquiries, privacy questions, requests or complaints, email hello@vantagesg.services. Please use “Privacy request” in the subject so your message can be identified.

What you choose to share

The form asks for your name, reply email, company, office location, approximate size, services, preferred timing and any extra details you provide. Preparing a brief runs in your browser; it does not save your enquiry to a website database. Closing or refreshing the page clears the form. A downloaded brief stays on your own device.

Choosing “Send my enquiry” sends your brief to hello@vantagesg.services. Vantage uses it to understand your needs, answer you and discuss a possible quotation or service. Sending an enquiry does not subscribe you to marketing. Saving a brief alone does not send it.

Services that process your information

Netlify hosts the website and processes the send request. Resend delivers the outgoing email, and Lark provides Vantage’s mailbox. These systems may retain message contents, delivery records and technical logs. Vantage handles received enquiries manually by email.

These providers operate internationally, so information may be processed outside Singapore. Vantage’s current Lark organization stores its data in Japan. Contact Vantage if you need information about overseas processing or the arrangements that apply to your enquiry.

Website security and cookies

This website does not add advertising trackers or analytics cookies. Hosting and security providers process technical information, including network addresses, browser details and requested pages, to operate and protect their services. Cloudflare Turnstile checks for automated abuse before sending; your enquiry text is not included in its verification request.

Netlify stores temporary spam-limit markers made from a keyed version of your network address and a ten-minute window. They contain neither your enquiry nor the original address. An hourly cleanup is configured to remove markers whose window ended more than 24 hours ago. Failed or delayed cleanup can extend that period.

How long information is kept

Sent enquiries remain in email systems; they are not automatically erased when you leave this website. Retention should last only while needed for the enquiry or a legal or business purpose. Contact Vantage to ask about a particular message or request its deletion. Legal or business record requirements may prevent immediate deletion.

Your choices and requests

You can ask for access to your personal data and information about its use or disclosure, request a correction, or withdraw consent with reasonable notice, subject to Singapore’s Personal Data Protection Act and its exceptions. Withdrawal may mean Vantage cannot continue handling your enquiry; any permitted or required retention may still apply.

Email the contact above with enough detail to locate your enquiry. Vantage may need to verify your identity before releasing or changing information. Access and correction requests should be addressed as soon as reasonably possible; if more than 30 days are needed, you should be told in writing within that period when to expect a response.

Share only what is needed

Do not include passwords, building access codes, identity documents or sensitive personal information. Share another person’s details only when you are authorised to do so. For unresolved privacy concerns, you can also contact Singapore’s Personal Data Protection Commission.

This policy may be updated when the website or its handling of information changes. The date above identifies this version. See also our website terms.